Job Title:

Program Support Worker (weekend, full-time)

Job Summary:

Provide 24/7 support and assistance for residents of The Switchback. 

Cyrus Centre is a faith-based ministry of walking alongside youth with the mission of showing the love of God to youth and families.  The Switchback is a program of Cyrus Centre that provides supportive housing to vulnerable youth aged 16-24 who require wrap-around supports.  The Switchback exists to provide stable housing for vulnerable youth in Chilliwack and develop a foundation for their future success while using a housing first and harm reduction framework.

Reports to:  Cyrus Centre Housing Manager

This job requires shift work covering a 24-hour period and includes a schedule that rotates every two weeks as outlined below:

Friday/Saturday/Sunday, 6:00pm-6:00am (2 weeks)
Friday (2:00pm-6:00pm), Saturday/Sunday, 6:00am-6:00pm (2 weeks)
(Includes statutory holidays)


$21.00 / hour (benefits offered after successful completion of 3-month probationary period)

Key Duties and Responsibilities:
  • Provide 24/7 on site support for residents
  • Support residents with their day-to-day tasks as needed
  • Ensure the positive well-being of residents. This will include regular check-ins and wellness checks when necessary
  • Recognize potential crisis situations and use appropriate intervention and resolution strategies to respond to incidents that may occur
  • Monitor and control access to the building
  • Promote inclusivity and develop creative ways to develop community culture within the residence
  • Maintain the cleanliness of the building inside and out. Ensure that residents are aware of policies put into place
  • Maintain necessary client information and program stats.
  • Other duties as required.
Skills and Abilities:
  • Strong verbal and written communication skills
  • Interpersonal skills that allow you to work effectively with diverse individuals in a variety of capacities
  • Knowledge of youth issues and youth services within Chilliwack
  • Able to recognize and respond to potential challenges before they may occur
  • The ability to function independently and under pressure

A certificate or diploma in a human service (or related) field or the equivalent experience.  Previous work in a similar environment is preferred. Experience of direct program delivery to vulnerable youth with a demonstrated working knowledge of barriers for this population is beneficial.  Additionally, Emergency First Aid and Non-Violent Crisis Intervention Training is an asset.

This position requires the successful completion of a criminal record check.



Apply For This Job: Program Support Worker

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